Shipping policy
Shipping Policy
Thank you for shopping with us! We take pride in delivering high-quality, handmade products with care. Please review our shipping policy below.
Order Processing Time
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All products are handmade and hand-finished.
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Orders are processed within 2–5 business days after payment confirmation.
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During peak seasons (holidays, sales, or promotions), processing times may be slightly longer.
Shipping Time & Delivery
Estimated delivery times may vary depending on your location:
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United States & Canada: 7–14 business days
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United Kingdom & Europe: 7–15 business days
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Australia & Rest of the World: 10–20 business days
Please note: Delivery times are estimates, not guarantees, and may be affected by customs, weather, or courier delays.
Shipping Carriers
We ship using trusted international courier services and postal partners to ensure safe and reliable delivery.
Shipping Costs
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Shipping costs are calculated at checkout based on your location and order weight.
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Any applicable customs duties, taxes, or import fees are the responsibility of the buyer.
Tracking Information
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Once your order is shipped, you will receive a tracking number via email.
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Tracking may take 24–72 hours to update after dispatch.
Customs & Import Duties
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International orders may be subject to customs inspections and import duties.
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We are not responsible for delays caused by customs clearance.
Incorrect Address
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Please ensure your shipping address is correct at checkout.
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We are not responsible for orders delayed or lost due to incorrect or incomplete addresses provided by the customer.
Lost or Delayed Packages
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If your package is delayed beyond the estimated delivery time, please contact us and we’ll assist you.
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We are not responsible for delays caused by carriers, customs, or unforeseen circumstances, but we’ll always do our best to help.
Contact Us
If you have any questions about shipping, feel free to contact us before placing your order. We’re happy to help!